This guide shows how to generate a new certificate for a 3rd party company like DigiCert, GoDaddy etc. and how to complete the request and assign services to the certificate.

Login to the Exchange Admin Center.

Exchange 2013 - new exchange 2013 certificate
Exchange 2013 - New Exchange 2013 Certificate 1
  • Step 1 -> Click on Servers.
  • Step 2 -> Click on Certificates.
  • Step 3 -> Click the + button to start the process.
Exchange 2013 - new exchange 2013 certificate
Exchange 2013 - New Exchange 2013 Certificate 2
  • Step 1 -> Leave the default option selected.
  • Step2 -> Click Next.
Exchange 2013 - new exchange 2013 certificate
Exchange 2013 - New Exchange 2013 Certificate 3
  • Step 1 -> Type in the Friendly Name for the certificate.
  • Step 2 -> Click Next.
Exchange 2013 - new exchange 2013 certificate
Exchange 2013 - New Exchange 2013 Certificate 4
  • Step 1 -> We are not requesting a wildcard cert so leave that option and click Next.
Exchange 2013 - new exchange 2013 certificate
Exchange 2013 - New Exchange 2013 Certificate 5
  • Step 1 -> Click on the Browse button to select which server you want to store the request on.
Exchange 2013 - new exchange 2013 certificate
Exchange 2013 - New Exchange 2013 Certificate 6
  • Select your server and then click the Ok button.
Exchange 2013 - new exchange 2013 certificate
Exchange 2013 - New Exchange 2013 Certificate 7
  • The server you selected in the previous step will now show in the box above.
  • Step 1 -> Click Next.
Exchange 2013 - new exchange 2013 certificate
Exchange 2013 - New Exchange 2013 Certificate 8
  • Here is where you need to make sure your names are correct. For this exercise I made mine mail.domain.com, internally and externally.
  • Click Next.
Exchange 2013 - new exchange 2013 certificate
Exchange 2013 - New Exchange 2013 Certificate 9
  • Step 1 -> Once you have changed the names a list of names appears above, you can remove or add as you wish.
  • Step 2 -> Click Next.
Exchange 2013 - new exchange 2013 certificate
Exchange 2013 - New Exchange 2013 Certificate 10
  • Step 1 -> Type in the Organization Name.
  • Step 2 -> Type in the Department Name.
  • Step 3 -> Type in your City Name.
  • Step 4 -> Type in your State/Province Name.
  • Step 5 -> Select your country.
  • Step 6 -> Click Next.
Exchange 2013 - new exchange 2013 certificate
Exchange 2013 - New Exchange 2013 Certificate 11
  • Step 1 -> Specify the location where the Request will be saved as you will need to upload this file to the 3rd party company.
  • Step 2 -> Click Finish.

Completing the Certificate Request.

Exchange 2013 - new exchange 2013 certificate
Exchange 2013 - New Exchange 2013 Certificate 12
  • Once the screen above has closed the Certificate page will refresh and then show the above.
  • You have a pending request, click on the Complete link (Step 1)
Exchange 2013 - new exchange 2013 certificate
Exchange 2013 - New Exchange 2013 Certificate 13
  • Step 1 -> Input the location where you downloaded the certificate that you received from the company you chose like DigiCert, GoDaddy etc. and then click the okay button.
  • Once this has completed, double click the cert or click the pencil and then go and assign services to your certificate.
  • Lastly, perform an IISRESET or reboot the server.

Hope it helps.

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