This guide shows you how to grant full access permissions on a mailbox:
- Open up the Exchange Management Console.
- Expand Recipient Configuration.
- Right Click the Mailbox you want to grant Full Access Permissions on.
- Select “Manage Full Access Permissions” (Step 1)
- When the Manage Full Access Permission window shows, click the Add button (Step 1)
- Select the user or group from the list and then click on OK.
- Once you have selected the user from the previous screen it will show above.
- Click Manage to grant the access.
- When finished, click ok on the final screen.
Hope it helps.