Grant Delegate Access to a User in Lync 2010/2013

When trying to schedule an Online Meeting on behalf of another user, you may get the following error message: “Please contact the owner of the account to get delegate permissions in Lync”:

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Granting delegate permissions in Lync:

To get delegate permissions in Lync, User A has to log into Lync and add another user as a delegate.lync2

Step 1: -> Click on the Silver Wheel
Step 2: -> Click on Tools
Step 3: -> Click on Call Forwarding Settings

lync3Step 1: -> Click on the Call forwarding option on the left hand side as shown above.
Step 2: -> Click on Edit My Delegate Members.

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When the Call Forwarding – Delegates window opens, click the Add button as shown above.

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The Choose a Delegate window will open, you can either select the user from the screen or type in the name and then select the user. Once done click the OK button.

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The delegate you selected in the previous screen will now show above, click the OK button.

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On the Lync client now it shows that the user was added as a delegate and now you can schedule online meetings on behalf of another user.

Hope it helps.

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